Golf services » Terms & Conditions

Terms & Conditions

     

    It is our intention to set out clearly and simply the responsibilities which we at Vietnam Golf (hereafter referred to as Asia Travel Service (ATS), us or we) have to you and which you, in turn, have to us when a contract is made between us. You should therefore read and understand the contents

     

    1a) You must be at least 18 years old to book on one of our services. We reserve the right to decline a booking request from you should we think you are not suited to our services.

     

    1b) A contract will exist as soon as we issue a confirmation invoice in response to your request for a booking and the subsequent deposit paid to us. On our part we have obligations to provide you with the trip you have booked on the terms clearly stated below and within this Site.

     

    I. For Tee Times:

     

    After receiving your booking request, we will check availability and confirm tee-times.

     

    Payment options:

     

    We kindly require a deposit of 30% of the total amount as soon as your booking has been confirmed:

     

    Payment by bank transfer – we will send you our bank details and wiring instructions by email upon booking confirmation.

     

    The outstanding 70% shall be paid 14 days prior to arrival by credit card or bank transfer.

     

    We will then issue all relevant vouchers, along with detailed pick up and meeting instructions.

     

    In case of cancellation, we will refund:

     

    • 50% of your payment if at least 48 hours prior your tee time.
    • No refund for cancellation if less than 48 hours prior your tee time or no show.

     

    II. For golf packages and tours:

     

    After receiving your booking request, we will check availability and confirm your tour.

     

    Payment options:

     

    We kindly require a deposit of 30% of the total amount as soon as your booking has been confirmed and finalized:

     

    Payment by bank transfer – we will send you our bank details and wiring instructions by email upon booking.

     

    The outstanding balance shall be paid:

    By Credit Card 30 days prior to arrival
    -or-
    By bank transfer 30 days prior to arrival

     

    Detailed pick up and meeting instructions will be sent by email.

     

    All relevant vouchers will be issued upon receipt of final payment or included in your welcome package on arrival.

     

    In case of cancellation, we will refund:

     

    • 75% of your paid deposit if more than 30 days prior your arrival.
    • 50% of your paid deposit if more than 15 days prior your arrival.
    • No refund if less than 15 days prior your arrival.

     

    III. For group bookings of golf packages and overseas agents tours:

     

    After receiving your booking request, we will check availability and confirm your tour.

     

    Payment Terms & Conditions:

     

    We will advise each group’s leader or agent regarding payment terms and conditions, cancellation policies, and payment methods.

     

    Detailed golf tour itineraries will be confirmed and sent by email 30 days or more prior to arrival.

     

    All relevant vouchers will be issued upon receipt of final payment or on arrival.

     

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